Applications for strategic and administrative management

Office of processes consolidates process vision as the central axis of an innovative and systematized logic of thinking about the operation of a company.

A process office should primarily perform the institutionalization of BPM (Business Process Management) as a set of management solutions to increase the performance of an organization. Thus a process office must ensure that process documentation is not lost and that the culture from which to manage business processes means continually changing the way an organization performs its activities, aiming for significant increases in performance such as the strengthening of operational excellence, visibility for decision-making and promotion of innovation.

Greater understanding of the company and identification of roles and responsibilities

The mapping, analysis and improvement of processes promote the maximization of the quality and productivity of the processes, that is, the optimization of results and rationalization of the use of resources (information technology, people, money, etc.) in the execution of the activities that make up the process.

Benefits Obtained:

• Greater understanding of the company and the identification of roles and responsibilities.

• Eliminate redundant processes and activities that do not add value to the business.

• Greater focus on customer satisfaction.

• Maximize resource use.

• ​View opportunities for cost reduction